I had such a good experience with Triview Communication Inc. at another organization which made them the easy choice for my current organization’s phone system needs. Upon my arrival at my new position, there were a bundle of phones that had been purchased online sitting at City Hall. I assessed them and quickly decided they were not going to be the solution moving forward. I called Triview Communication Inc. to get a quote. We procured a gently used phone system with a better warranty for a comparable price. The good news didn’t end there. Jessica personally came to our workplace to setup and train me and my staff on the new phone system. She even quizzed us throughout to ensure the info sunk in. We were left with reference materials in case we needed them. City Hall is much more efficient now thanks to Triview Communication Inc. Their business is built on relationships and that is why I still recommend them five years later!

We are honored to write this letter of recommendation to Quality Telecommunications Company!

Liberty National Bank acquired a bank with branches using an obsolete 15+ year-old phone system that needed updating.  We also began to add new branches and wanted a product that would grow with us. The Quality Telecommunications team was very helpful in researching our needs and suggesting the Avaya lP Office phone system.  This system provided the features we wanted by networking our 9 branches together with 4 digit dialing to avoid long distance charges, twinning capabilities for traveling employees to forward calls to their cell phone with a touch of a button, along with additional features such as voicemail to email, call logs, ease of transferring calls, conferencing capability and the ease of managing  our  phone  system.

The Quality staff was extremely helpful answering all of our questions, showing us the different Avaya phone models we had to choose from and helping us with a long term plan to upgrade all of our branches to the new Avaya System.

The new Avaya systems were installed with little disruption to our bank operations.  Diane trained our staff on how to operate the phones in small groups and one on one.  Her helpful hand outs and hands on training were very beneficial as our staff learned to adjust to a new system.  Ryan was instrumental in installing our phone system and worked closely with our lT Manager to program the system, assign extensions and train her on the Avaya IP Office Manager.

The staff at Quality has done an excellent job maintaining our phone system , answering all of our questions and finding quick resolutions to issues we encounter.  The service after the sale continues to be top notch.

There are many benefits to our new phone system from saving money by eliminating phone lines and long distance charges, to increased efficiency.

We are very happy with the professional service and new phone system and highly recommend  QuaIity Telecommunications to other businesses in the area.

I am writing this letter to recommend the services Quality Telecommunications Company from Sergeant Bluff, IA. Our company had been using an older Avaya Telephone system that lacked some much­ needed functionality for our Part and Service Department. We had been contemplating upgrading the older system to allow us the ability to bolt on the missing functionality.  We were surprised, although skeptical at first that Quality could provide us with a new system that included the call center software at a much lower cost.  Usually when something is “too good to be true” it usually is but that was not the case.  Quality delivered on time, at the cost that was quoted, without interruption to our service.  (This was also done during the middle of the Covid-19 pandemic.)

Training, support and service after the sale have all been executed flawlessly. Their people are good at what they do, very knowledgeable and easy to work with. They were able to bring up multiple locations over one weekend without any downtime. Cutover Monday morning was very smooth.  We are extremely pleased with our new Avaya system and can very strongly recommend their services. Please feel free to contact me if you would like to discuss any details.

Western Iowa Energy would like to share our experience with Quality Telecommunications.  From the start of the conversation with Darcy to the installation with Ryan and Jessica, everything went very smoothly.

We had an AVAYA Partner phone system that had been installed in 2006.  We went to the new AVAYA system that was recommended to us and are very pleased with the operation of the system. Jessica did a fantastic job on the training and making sure everyone knew how to properly operate the system.

The installation went smooth as well.  Ryan had come out a couple of days prior to installation day to make sure our phone lines and system was ready for the new system.

We look forward to working with Jessica and the Quality Telecommunications crew in the future.  It’s nice to know that we have a company that we can feel comfortable asking any questions or if help is needed along the way.

We highly recommend Quality Telecommunications to anybody looking to upgrade a phone system.

Recently we worked with Quality Communications to migrate our aging PBX based phone system servicing 400 plus healthcare users to a new Voice Over IP based system. This project included installation of redundant VOIP/Analog backend hardware, user and department workflow definition and creation, voicemail system installation, and replacement of over 350 user handsets.

Quality Communications went above and beyond during all phases of this project. They were extremely professional, flexible regarding scheduling and last minute changes, and worked well with all levels of staff. Their staff are extremely knowledgeable and quick to respond to requests for assistance and I truly enjoyed working with each one of them. Our project would not have been as successful without their leadership and expertise.

I would like to thank Quality Communications for their fantastic service and support and would highly recommend them to any company.

Here at AGP we have worked with Tri-View Communications for several years. We continue to work with them because of their extraordinary service, competitive pricing, professionalism, and experience and knowledge in their industry. The service team always takes the extra step to ensure the work is done properly and that our phone system handles the changes properly. The office staff is always polite and cheerful when we call in with work that needs done. Overall the company is great to work with and they always exceed our expectations.

I am writing to thank you and Quality Communications for the great experience we had with our new phone system. The process was very well planned, and the communication never left us feeling in the dark.

The speed and efficiency that your team installed and configured our system was something that we do not see very often with a solution this large.

Your training and onboarding support provided that any small changes were easily and quickly resolved.

I am writing this letter of recommendation on behalf of Heartland Counseling Services, Inc. for Quality Telecommunications Co. dba of Triview Communications Inc. Expert AVAYA Business Partner. Quality Telecommunications has partnered with Heartland Counseling Services, Inc. for over 10 years and their services are impeccable.

Above that they are reasonable and very easy to work with due to their excellent interpersonal skills. Quality Telecommunications Co. is a game changer in the telecommunication’ s field and because of them we have an amazing new phone system that provides the needs of our business. They have an amazing staff who are very knowledgeable and is always there to help us out whenever we need them.

We highly recommend them for your future telecommunication needs.

I am writing to recommend the services of Quality Telecommunications. In 2013, Gelita needed to replace our outdated PBX phone systems in both our Sergeant Bluff, IA and Calumet City, IL locations. We brought in several vendors to examine their products and services, including our existing Toshiba vendor. After a rigorous selection process, the Avaya IP Office product from Quality had the most features and capabilities that we were looking for.

Quality installed the systems in June of 2013 in both locations for us and insured they were setup and supported properly. The end user training made it easy to transition to the new system for our users, and the administrative interface is extremely friendly for our IT staff.

We have been so impressed with the service from Quality; we have also hired them to overhaul and maintain our paging system, and are now considering them for our building access and security project later this year.

I’m happy to recommend the services of Quality Telecommunications. If you have any questions, feel free to contact me.